Case studies

Discover how CitySwift's partners have used performance intelligence to adapt and operate their networks to boost operational efficiency, improve service reliability and enhance passenger satisfaction.

Blackpool Transport increases punctuality by 9.7% using CitySwift service optimisations

CitySwift’s platform provides Blackpool with reliable, accurate data that enables them to speed up network performance analysis, deliver new insights, and optimise runtimes to improve service punctuality and reliability for passengers.

Oxfordshire County Council use CitySwift to monitor 10% bus productivity target

CitySwift enables the council and private operators to monitor the impact of implemented measures on bus productivity, to ensure a solid return on investment.

Go-Ahead’s East Yorkshire Buses increases punctuality by 14% using CitySwift

‍East Yorkshire Buses implemented CitySwift in early 2023 with three clear goals: improving on-time performance across the network, delivering a great customer experience, and saving time for the Scheduling team. 

New York’s MTA uses CitySwift’s data and AI to analyse bus performance, predict trends, and balance supply and demand across 4 city boroughs

In January 2022, the MTA selected CitySwift from over 600 startups to partner in a year-long project for their Covid-19 Response Challenge. As part of the public-private initiative created by The Transit Tech Lab and supported by the New York State Energy Research and Development Authority (NYSERDA), CitySwift worked alongside several teams within the MTA to help solve their most pressing operational and commercial challenges.

Pilot review: CitySwift's network performance intelligence will drive a better bus experience across Wales

Five bus operators across Wales were involved with the Transport for Wales and CitySwift pilot to support a passenger-centric bus network, powered by always-on data.

Whippet leverage CitySwift’s network performance intelligence to plan ahead

Whippet is part of the Ascendal Group, a global business whose goal is to bring cities to life by implementing world class solutions that change how public transportation is perceived, accepted and delivered. Whippet’s aim is to operate reliable, reasonably-priced transport services driven by friendly drivers. It runs local buses and FLiXBUS services to Manchester, Newcastle, Leeds, Bradford, and London.