Case studies

Discover how CitySwift's partners have used mobility intelligence to adapt and operate their networks to boost operational efficiency, improve service reliability and enhance passenger satisfaction.

Oxfordshire County Council use CitySwift to monitor 10% bus productivity target

CitySwift enables the council and private operators to monitor the impact of implemented measures on bus productivity, to ensure a solid return on investment.

Go-Ahead’s East Yorkshire Buses increases punctuality by 14% using CitySwift

‍East Yorkshire Buses implemented CitySwift in early 2023 with three clear goals: improving on-time performance across the network, delivering a great customer experience, and saving time for the Scheduling team. 

New York’s MTA uses CitySwift’s data and AI to analyse bus performance, predict trends, and balance supply and demand across 4 city boroughs

In January 2022, the MTA selected CitySwift from over 600 startups to partner in a year-long project for their Covid-19 Response Challenge. As part of the public-private initiative created by The Transit Tech Lab and supported by the New York State Energy Research and Development Authority (NYSERDA), CitySwift worked alongside several teams within the MTA to help solve their most pressing operational and commercial challenges.

Pilot review: CitySwift's mobility intelligence will drive a better bus experience across Wales

Five bus operators across Wales were involved with the Transport for Wales and CitySwift pilot to support a passenger-centric bus network, powered by always-on data.

Whippet leverage CitySwift’s mobility intelligence to plan ahead

Whippet is part of the Ascendal Group, a global business whose goal is to bring cities to life by implementing world class solutions that change how public transportation is perceived, accepted and delivered. Whippet’s aim is to operate reliable, reasonably-priced transport services driven by friendly drivers. It runs local buses and FLiXBUS services to Manchester, Newcastle, Leeds, Bradford, and London.

National Express powers an enhanced passenger experience and 9x ROI using CitySwift’s runtimes

National Express West Midlands (NXWM) is a leading public transport operator in the UK, and part of National Express Group, a leading transport provider delivering services in 11 countries with annual revenues of around £2bn. NXWM works alongside CitySwift’s automated runtime generation software to help deliver the most efficient and reliable transport solutions on the market, through processes enabled by technology -- a key part of National Express Group’s Evolve Strategy.

Oxford Bus Company uses CitySwift to identify and implement high impact bus priority measures

Partnering with CitySwift, Oxford Bus Company pinpointed bus priority measures that would result in a more efficient service and significant cost savings that could be reinvested into improving other areas of the network.‍