Updates and opinion on the world of public transport - from CitySwift

2025 was a landmark year for CitySwift. Powered by exceptional people, smarter technology, and stronger industry partnerships, we expanded into new markets and supported critical network decisions for some of the world’s largest transport providers. As demand for data-driven public transport continues to grow, CitySwift is proud to be leading the way.

CitySwift has been officially accepted onto the UK Crown Commercial Service (CCS) Transport Technology Framework (RM6347), giving public sector organisations across the UK a compliant and efficient route to procuring CitySwift’s performance optimisation platform.

CitySwift were proud to sponsor the Environmental Innovation category at the 2025 UK Bus Awards, celebrating the people and projects driving sustainable progress across the bus industry.

Public transport networks are complex, and maintaining optimal service levels is a major challenge. Too few buses leave passengers waiting; too many waste valuable resources. We’ve launched CitySwift Headway to help operators and authorities take control of service levels using on-the-road historical data.

Launching a franchised bus network isn’t the end of the journey, it’s the start of a continuous improvement cycle. Once contracts are live, performance data becomes your most powerful tool for keeping services on track, holding operators accountable, and making evidence-based decisions.

By embedding performance data into your tendering process, you’ll ensure operators submit realistic bids, that you can evaluate in-depth, to set your franchised network up for long-term success.