Webinar overview
London's bus network runs 650+ routes, 9,000 buses and 5M+ daily passenger journeys. When authority and operators used to work from siloed data sources, reviews were slow, timetables didn't match the on-the-road reality, and passengers absorbed the cost.
Transport for London and all of the city's operators broke that cycle by implementing one shared source of performance data. Passengers now save 27 seconds on every optimised journey, and that's projected to result in £230M+ passenger time savings over three years.
Join TfL's Head of Performance Delivery (Buses), Nick Owen, one of TfL's Transport Specialists, Ben Brookes, and Head of Authorities at CitySwift, Kate Hamblin, to discover how:
- TfL and London's operator moved onto one performance platform in 6 weeks and reviewed over 40% of the network in 14 months
- Runtime simulations let teams validate changes before they reach the road, and before passengers feel the consequences
- A joint value framework turns journey-time gains into evidence that stands up to questioning, and what shared accountability means for the next phase of London's network