REPORT

Navigating the road ahead: Strategies for franchising

The UK's public transport landscape is constantly evolving, with franchising authorities playing a pivotal role in shaping its direction. From planning and procurement to implementation and management, each authority embarks on a distinctive journey towards franchising, encountering a spectrum of challenges and opportunities along the way.

In this report you’ll find a summary of the key themes and takeaways discussed as part of an in-person franchising workshop where transport authorities shared their experiences, lessons learned, and strategies for success. The report focuses on:

  • the future of public transport in the UK
  • passenger experience
  • change management and collaboration
  • and the role of data, technology and digital transformation in transportation

Navigating the road ahead: Strategies for franchising